Modeling has gained focus over the past few years, but practitioners are still confronted with the challenge to close the gap between a model of the business, and a real system implementation. Challenges like :
An additional challenge brought on by the age of the Internet is achieving reuse across distribution channels. I.e. one particular business process which used to serve the desktop (one channel) should now serve Intranet, Internet, WAP, desktop, atm (i.e. different distribution channels). As this challenge is often not addressed, or even not noticed, we tend to see the multiplication of similar processes, rather than the reuse of one with variants.
The Business Process is the essence of an enterprise, therefore capturing it rightly is essential, as is the reduction of the number of processes to implement. This tutorial provides a comprehensive set of applicable techniques to model and implement business models as components. These techniques will be introduced by walking thru real examples, progressively uncovering issues to be solved by the appropriate technique. Examples are taken from the fields of Banking, Insurance & Commerce. '